At TrackMinder, we respect your privacy and are committed to protecting the personal information of drivers, attendants, and staff members. This Privacy Policy outlines how we collect, use, store, and share your information when you use the TrackMinder app (the "App").
By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information when you use the App:
a. Personal Information
- Driver Information: Name, contact number, ID proofs, and license details.
- Attendant Information: Name, contact number, and ID proofs.
b. Device Information
We may collect details about the device used to access the App, such as:
- Device type
- Operating system versionThis helps improve app performance, compatibility, and security.
2. How We Use Your Information
The information collected is used for the following purposes:
- To track and monitor vehicle activity, including real-time location, speed, and route history.
- To ensure driver safety and compliance by identifying behaviors such as overspeeding or route deviations.
- To manage and maintain driver records, including license validity, and send timely renewal reminders.
- To generate reports and insights for fleet administrators.
- To send important alerts related to license expiry, unusual driving patterns, unauthorized vehicle activity, or emergencies.
- To improve the performance, usability, and features of the App.
3. Data Sharing and Disclosure
We respect your privacy and will not share your personal information with third parties except in the following situations:
- Service Providers: We may share data with trusted third-party providers who assist in operating the App (e.g., hosting, analytics, or push notification services). These providers are contractually bound to safeguard your information.
- Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect the safety of users or the public.
- Emergency Situations: In case of emergencies, such as a safety or health risk, relevant data may be shared with authorized personnel or emergency services.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, misuse, or loss. However, no digital platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials.
5. Data Retention
We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once the data is no longer required, we securely delete or anonymize it.
6. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to any inaccurate or outdated information.
- Deletion: Request deletion of your data under specific conditions.
- Objection: Object to certain data processing activities, including direct marketing.
- To exercise these rights, contact us at developer@esalesin.workofesales.com.
7. Children’s Privacy
The App is not intended for use by children under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a user under the age of 13, we will promptly delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. If changes are significant, we will notify you via the App or other appropriate channels. Please review this policy regularly to stay informed.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your information, please contact us at:
📧 Email: developer@esalesin.workofesales.com